Silver Apple Exotics LLC
Terms of Sale
My primary motive in selling extra offspring is to find good homes for the animals I produce, and to connect with other herp keepers in a mutually beneficial way. In that light, I enjoy working through husbandry and related issues that keepers may occasionally encounter with animals that were bred by me. So if problems arise, please do contact me even if those problems fall outside of the terms set out below.
General terms
Since these terms of sale are publicly published as well as freely available by request, awareness of these terms is the buyer's responsibility. Failure of the buyer to seek out and understand the terms of sale prior to purchase does not in any way negate any terms described here.
Under no circumstances will the buyer be liable for more than the refund of the purchase price of an animal. Unless a written claim is made otherwise, no animals sold are warranted to be suitable for any specific purpose or use of the buyer.
To maintain biosecurity, absolutely no returns or exchanges of live animals are possible for any reason unless an exception has been made in writing.
Sales conducted via face-to-face contact (local pickup and show sales).
Payment accepted in cash or card processed by Square.
All animals are guaranteed to be eating as claimed at the time of sale. Since I cannot anticipate care, housing, or prey given by any future caretakers, no guarantees can be made regarding future eating habits.
Since animals can be evaluated for outward health and sex confirmed before purchase, no further guarantees are given.
Sales conducted without face-to-face contact (shipped or hand-delivered animals).
All purchasing arrangements will be conducted by documented means (email, private messaging). I do not conduct online transactions by phone or text message.
Payment accepted via PayPal ‘Goods and Services’ only. I do not add PayPal fees to the quoted cost of animals.
I ship live animals only by FedEx Express Overnight service. In order to help avoid fraud through establishing the identity of a buyer, I ship only to the buyer's listed PayPal name and address. When shipping to a FedEx Ship Center for buyer pickup, buyers can confirm their identity with a drivers license or other government issued ID.
Animals are packed in the best manner for the expected temperatures throughout the entire shipping process, including possible delays in transit. To do this, I use the smallest boxes that are practical to minimize heat loss and gain; I use 3/4" styrofoam panel boxes at minimum, and molded styrofoam boxes when needed; and I virtually never use heat packs because of the risk of overheating but do use Phase 22 packs liberally and without extra charge to moderate box temperatures.
I will conform to all federal laws and regulations of federal agencies, and Wisconsin laws and regulations not superseded by federal law, regulating my possession, sale and transport of the animals offered for sale. Buyer is responsible for conforming to all laws, regulations and permit requirements that apply to them regarding animals purchased from me. Buyer is responsible for acquiring any necessary permits for possession or importation.
Shipping costs, whether actual or flat rate, will be quoted before purchase. Quoted shipping costs include all PayPal fees, packaging, heat/cold/Phase packs, handling, delivery to FedEx, etc. Shipping costs are not refundable for any reason.
If sold as sexed, all animals are guaranteed to be properly sexed according to the indicators listed below. Buyer is responsible for confirming the sex of all animals within 24 hours and notifying me by email ([email protected]) of any discrepancies. The sex of animals described as ‘probable male/female’, ‘probable pair’, and like terms is not guaranteed.
I determine the sex of snakes by a variety of methods based on the most reliable indicator for each species:
Hognose: sub caudal scale count -- males >40; females <37 *
Rosy boas: males, cloacal spurs visible with 30x loupe; females, no visual spurs
Milk snakes, kingsnakes: hemipenal popping, confirmed by probing when size/age permits
Rainbow boas: probing -- males, >7 scales; females <6 scales
Geckos are sexed based on the presence of distinctly visible preanal pores and hemipenal bulge in males, and absence of those structures in females.
All animals are guaranteed to arrive alive and in outwardly good health. Buyer is responsible for notifying me by email ([email protected]) of any DOA or apparently unhealthy animals within one hour of receipt (as noted on FedEx delivery records). Pictures of dead or unhealthy animals are required, and in some circumstances the return of DOA animals will be required. I will work with the buyer on compensation for animals received in an unhealthy condition or DOA, up to and including a refund of the purchase price of the animal.
I make a boxing video of all animals and packaging before delivery to FedEx to identify animals and to document packaging. I recommend that the buyer does the same upon receipt.
If not notified of any issues within 24 hours of receipt, I will assume the transaction to be concluded.
Sales of animals prepaid and hand delivered
Payment accepted via PayPal ‘Goods and Services’ only. I do not add PayPal fees to the quoted cost of animals.
All animals are guaranteed to be eating as claimed at the time of sale. Since I cannot anticipate care, housing, or prey given by any future caretakers, no guarantees can be made regarding future eating habits.
Animals are guaranteed to be outwardly healthy and properly sexed at the time of delivery. Since outward health and sex can be evaluated at the time of delivery, no further guarantees after delivery is accepted are given.
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*Per Walley, Harlan D., and Curtis M. Eckerman. "Heterodon nasicus." Catalogue of American Amphibians and Reptiles (CAAR) (1999); Webb, Robert G., and Curtis M. Eckerman. "Neotype and Type Locality of the Western Hognose Snake, Heterodon nasicus (Serpentes: Colubridae)." TEXAS JOURNAL OF SCIENCE 50 (1998): 99-106.